State Farm® Insurance Agent Kay Greenawalt
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What our customers say about us...
Monica DeMarco
October 10, 2024
"My thoughts on State Farm! I know not everybody has had the most wonderful experiences with their insurance companies. I just have to say my experience with State Farm has been nothing short of amazing. My agents locally, Kay and Kayla are both exceptionally kind, knowledgeable, and super helpful. They are always available to answer your questions. They even check in just to see how things are going. I recently had an accident and it looked as if our car was going to be totaled. In our current situation, totaling the car would’ve been a real hardship on us. So when Tate from State Farm total loss, told me after weeks of him trying to help us find a solution, that unfortunately there were no more options and that they would have to total our car … I was crushed. I asked Tate if I could to speak with his manager, he had done a fantastic job, but I had to absolutely exhaust all possible options for myself. Tate asked Brooke, the manager of total loss, to give me a call. Brooke spent quite some time with me and she truly didn’t have to. They had already determined the car was a total loss. But she still allowed me to explain our situation and the things that I thought might be able to be changed or adjusted regarding the estimate. She was very kind and absolutely heard everything I was telling her. Brooke felt my questions would be best answered by Chad Maney, the manager of the Estimatics Team. Again, just like Brooke, Chad didn’t have any obligation to speak with me, but he took the time to hear everything I had to say and to answer every question I had. Chad worked incredibly hard with me to find a solution. He, together with the assistance of one of his adjusters, James Ertter, found a solution that allowed us to wholly repair our car and avoid a total loss! I sincerely cannot even express how grateful I am! Chad has a truly rare quality, the ability to really listen to and care about what you have to say. Chads kindness, patience and incredible work ethic are unparalleled in the world of business. You may be able to pay less for insurance, but you won’t find better people than those at State Farm. They truly went over and beyond anything I could have imagined. I’ll be with State Farm for life."
Gabby S
April 8, 2024
"Unfortunately have dealt with issues at a previous branch, I switched branches and couldn’t be more pleased! Nanette has gone above and beyond for me. She’s been so kind, and on top of my policy trying to situate another agents office mistakes quickly and thoroughly. The customer service is so refreshing! Wish I could give her more stars!! You won’t be disappointed!"
"Thank you for the nice review. We strive to provide excellent customer service."
Julio César Cepeda Duque
January 3, 2024
"They have always been very kind and willing to help me, every time I have had a problem they have resolved it in a timely manner, I give them 5 stars."
chastity thompson
October 18, 2023
"Nanette made the process quick and easy while getting all the coverages we needed. Excellent customer service!!!"
Michelle Schreffler
July 3, 2023
"Kay Greenawalt and staff have been so kind to my mom and I. Thay have faxed thing's for us that helped us greatly. Thank U Kay Greenawalt and staff"
"Glad to be able to help. Thanks for the kind words. "
Alysha Morehouse
March 20, 2023
"I've never had a bad experience here. They are always kind, thoughtful, and very quick to communicate. Any time I call they are able to immediately answer all of my questions."
"Thanks for your positive review, much appreciated. "
Rachel Schmiedberg
March 17, 2023
"This group is very helpful and they go the extra mile."
"Thank you for entrusting us with your business. Appreciate your understanding."
Raven Dugan
March 16, 2023
"Great customer service. Very helpful staff. Feel valued and appreciated. Would recommend!"
"Thank you for the kind words, appreciated!"
Taya Ortega
March 16, 2023
"Amazing experience they got me to the price I wanted to pay great customer service !!!!!!"
"Glad you had a great experience, we stive to give exceptional customer service. "
Mike Sites
February 20, 2023
"This agent does not have your back. Definitely not like a good neighbor. Do yourself a favor before you have any issues and find someone else to be your agent. State Farm is fine but Kay and her team do not make a very good effort to treat you like a customer who has been with them for 20 years."
"Hi Michael, I feel my team and I have addressed your concerns. I am sorry that your issue wasn't resolved to your satisfaction, but some issues are beyond our control. Should you need anything from us in the future, please contact our office. Best, Kay"
Andrea
July 14, 2022
"Whole team is dedicated, very friendly, and explains everything thoroughly. My family has been using them for decades"
"Thanks for letting us serve you and your family, looking forward to the continued relationship for years to come."
Jennifer Mazaika
May 31, 2022
"Best State Farm agent! Kind, courteous, helpful! Assists in whatever is needed. Staff is knowledgeable and ready to serve your needs!"
Michelle Cotton
August 15, 2021
"they always handle my car insurance needs. and fair pricing as well."
"Thank you for choosing to have your auto policy with us. I am glad we could give you a great rate to match your needs."
Cheryl Long
July 28, 2021
"Great experience. Knowledgeable associate and very helpful in explaining all aspect of home and auto coverage so there were no questions. Thanks Debbie"
"Appreciate the positive response, glad my team member was able to make it a great experience for you! ."
Jennifer Guers
April 28, 2021
"Kay, Kayla, Debbie, Vickie are always welcoming and friendly. We have had our insurance through them for 20 plus years. If you're looking for a new insurance company check them out."
Brian McCarthy
March 23, 2021
"I have been with this insurance company for several years. They are always very attentive to my questions. Will always do business with them when the opportunity arises."
Don Schilke
March 10, 2021
"My agent Debbie Klein is always very pleasant and always solves my problems. No matter when i need her help she is always ready and fully knowledgeable in her assistance. What else could one ask for. Go Debbie!"
Heidi Ouellette
January 29, 2021
"Very helpful people to help you find the right insurance made for you"
Michelle Bensinger
November 17, 2020
"Very nice and always helpful"
R R
January 24, 2020
"Best staff"
Billy Keim
December 14, 2019
"Rates change for no reason"
Doug
November 28, 2019
"Most friendly and knowledgeable you will ever find"
Victoria Austin
October 18, 2019
"Always thoughtful, helpful, finding me ways to save money and get what I need without ever being pushy. Everyone in this office makes me feel like I am their personal friend or family member each time I walk in."
Larry Neuen
August 12, 2019
"These Lady's are very special People Doing all they can do for there customers"
Wanda Madtes
June 23, 2019
"They take good care of you"